Interpersonal Skills 2

Unit code: APP2023 | Study level: Undergraduate
12
(Generally, 1 credit = 10 hours of classes and independent study.)
Footscray Park
HHH1000 - Interpersonal Skills and Communication
(Or equivalent to be determined by unit coordinator)
Overview
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Overview

This unit of study further develops students’ active listening skills and interpersonal problem-solving abilities. Students will develop their knowledge of interpersonal and communication theories, and learn about and begin to develop reflexivity and reflective practice as a basis for building relationships with individuals from diverse backgrounds. Topics include: reflective practice; accurate assessment of presenting problems; interviewing skills; active listening skills; interpersonal problem-solving skills; and mediation skills. Class activities and assessments are designed to encourage students to examine a range of problem-solving approaches and to critically reflect on the application of their skills.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Exhibit appropriate responses to issues arising in interpersonal communication in different contexts including working with diverse populations.
  2. Exemplify proficiency in advanced active listening and problem-solving skills during complex interpersonal interactions;
  3. Apply reflexivity and reflective practice as a basis for professional work; and
  4. Critique and evaluate the application of advanced interpersonal skills in the context of communication and interpersonal theories, both individually and collaboratively.

Assessment

For Melbourne campuses

Assessment type: Exercise
|
Grade: 20%
In-Class Role Play and a 600-Word Invigilated and Secure Written Reflection (1 hour)
Assessment type: Exercise
|
Grade: 45%
Demonstration of Skills - Solution-Focused Video of a Mock Mediation Session (15 mins).
Assessment type: Presentation
|
Grade: 35%
Group Presentation: Critique of Solution-Focused Exercise (20 minutes) Individual Q&A component to assess each student’s contribution.

Required reading

Required readings will be made available on VU Collaborate

As part of a course

This unit is studied as part of the following course(s):

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