This unit of study further develops students’ active listening skills and interpersonal problem-solving abilities. Students will develop their knowledge of interpersonal and communication theories, and learn about and begin to develop reflexivity and reflective practice as a basis for building relationships with individuals from diverse backgrounds. Topics include: reflective practice; accurate assessment of presenting problems; interviewing skills; active listening skills; interpersonal problem-solving skills; and mediation skills. Class activities and assessments are designed to encourage students to examine a range of problem-solving approaches and to critically reflect on the application of their skills.
On successful completion of this unit, students will be able to:
Required readings will be made available on VU Collaborate
This unit is studied as part of the following course(s):